QUIET PROTECTOR — SHIPPING PROTECTION TERMS

Effective Date: December 19, 2025

If you purchase Shipping Protection at checkout, these Shipping Protection Terms apply.

IMPORTANT: Shipping Protection is a service contract, not an insurance policy, unless we explicitly identify a licensed insurance underwriter and policy terms.

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1) WHAT SHIPPING PROTECTION COVERS

Shipping Protection provides the following benefits, subject to the limits below:

(A) Lost in Transit: If the carrier tracking shows no movement for an extended period or the package is confirmed lost.

(B) Damaged in Transit: If items arrive damaged due to shipping.

(C) Missing Items: If the package is delivered but items are missing (must be reported promptly).

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2) WHAT SHIPPING PROTECTION DOES NOT COVER

Shipping Protection does not cover:

• incorrect address provided by the customer
• refusal of delivery
• packages marked "delivered" but stolen after delivery (porch theft), unless explicitly included below:

Porch Theft Coverage: [YES/NO — choose and delete the other]

• delays that do not qualify as "lost"
• customs delays outside our control

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3) CLAIM WINDOW (DEADLINES)

You must report:

• Damage: within 7 days of delivery (with photos)
• Missing items: within 7 days of delivery
• Lost package: within 7 days after the last carrier tracking update OR within 30 days of shipment, whichever is earlier

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4) REQUIRED INFORMATION

To submit a claim, email support@quietprotector.com with:

• order number
• tracking number
• description of issue
• photos (for damage)
• any carrier communications (if available)

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5) OUR REMEDY

If the claim is approved, we will, at our option:

• reship the affected item(s) once at no additional cost, OR
• refund the price of the affected item(s).

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6) LIMITS

Shipping Protection applies only to the specific order where it was purchased and is not transferable.

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7) CONTACT

Email: support@quietprotector.com

Copyhero LLC dba Quiet Protector 16192 Coastal Highway, Lewes, DE 19958